Extraordinary People. Extraordinary times call for extraordinary measures and people. HBR has its remarkable authors and readers to thank for publishing this month’s important new business insights.

HBR Case Study. Bob’s Meltdown. There’s big trouble at Concord Machines. Bob Dunn, head of Concord’s most profitable business unit, just blew his top at Annette Innella, a new executive brought in to lead the company’s knowledge management initiative. CEO Jay Nguyen doesn’t want to lose either of them at least he doesn’t think he does. What should he do about his star manager’s tantrum?

HBR at Large. How Snapple Got Its Juice Back. Company builds brand. Company sells brand. New owner destroys brand, selling it at a staggering $1.4 billion loss. The next owner cashes in, restoring a billion dollars in value in a mere tree years. This is the story of the Snapple brand. And in its rise and fall and subsequent rebirth are powerful and unexpected lessons for brand managers.